Online Store
These terms and conditions govern your use of the Sanluk website and the purchase of products from our online store. By placing an order you agree to be bound by these terms. All prices are displayed in EUR and include VAT at 21% where applicable.
Shipping and Rates
We ship to EU countries only. Orders are processed Monday to Friday, 9am–6pm. Goods are dispatched via Post or courier. Delivery rates are calculated at checkout based on the destination country and order weight. For shipments outside the EU, please contact us directly.
Customer Service
Our customer service team is available Monday to Friday, 9am–6pm. You can reach us by phone at +371 22323218 or by email at info@sanluk.lv. We aim to respond to all enquiries within one business day.
Acceptable Use
You agree to use this website only for lawful purposes. You must not use the site in any way that is harmful, fraudulent, or deceptive, or that infringes the rights of third parties. Unauthorised access to any part of this website or its related systems is strictly prohibited.
General Conditions
All intellectual property rights in the content of this website — including text, images, logos, and product descriptions — are owned by or licensed to SANLUK. You may not republish, reproduce, duplicate, copy, sell, or otherwise exploit any content from this website without our express written consent.
Limited Warranties
SANLUK warrants that all products sold are free from defects in materials and workmanship at the time of delivery. This warranty does not cover damage resulting from improper use, installation, or unauthorised modification of the product. Our liability under this warranty is limited to the repair or replacement of the defective product.
Change of Terms
SANLUK reserves the right to amend these terms and conditions at any time. Changes will be published on this page and will take effect immediately upon publication. Your continued use of the website following any changes constitutes your acceptance of the revised terms.
Limitations and Exclusions of Liability
To the fullest extent permitted by law, SANLUK shall not be liable for any indirect, incidental, special, or consequential losses arising out of or in connection with your use of this website or the purchase of products. Our total liability to you shall not exceed the value of the order giving rise to the claim.